Introduction

Snowplaza.co.uk is a product of Spalder Media Group BV.

Snowplaza takes great steps to ensure the careful handling of your personal data (i.e. data that can be used to identify a natural person). To this end, we make sure to process and secure your personal information according to the terms outlined in the General Data Protection Regulation (GDPR).

This privacy statement provides information on which personal data we collect and what we do with it. We advise you to read it carefully.

This privacy statement does not constitute an agreement with our users. We reserve the right to update the privacy statement from time to time.

What personal data do we collect?

We collect data from visitors who have given permission for the use of cookies while visiting our website (i.e. those who have accepted the cookie statement).

In the event that a user fills out a form (see below) on our website, we collect the following information: name, email address, telephone number, address, postal code, country of residence, nationality, gender, date of birth and IP address.

What do we use your personal data for?

Initially, we use the personal data that we collect from you in order to process your request(s) for a newsletter subscription, snow alert, brochure, accommodation enquiry, participation in a competition, or other such requests.

We may also use your personal information for commercial and marketing purposes including, but not limited to: promotional purposes (personalised advertising and direct marketing), profiling purposes (agglomerating data) or to optimise user experience by adapting the website to your specific situation and interests.

Our principles:

We handle the processing of your data in accordance with the following principles:

  • User experience. We use your personal data to complete your requests.
  • Legitimate interests. Where necessary, we collect and use your data to fulfil commercial interests, such as offering products or services that may be of interest to you.
  • Permission. When you submit a request through our website, we ask for your permission to use your personal data in accordance with this privacy policy. You reserve the right at any time to refuse or withdraw your consent. Should you do so, it may not be possible for us to fulfil your request.
  • Is it mandatory to provide personal data to Snowplaza.co.uk?

    You are under no obligation to provide personal data to Snowplaza.co.uk or to answer our questions. However, if you choose not to provide your personal data, we may not be able to provide you with an optimal experience on our website, and we may not be able to fulfil certain requests.

    Who has access to your personal data?

    Snowplaza.co.uk may share the personal data you provide with third parties (such as tourism offices, advertising agencies, or travel agencies), in order to implement your requests and for commercial and promotional purposes. Additionally, Snowplaza.co.uk works with third-party organisations such as cloud providers in order to provide our services.

    Your personal data will not be shared with third parties outside the European Economic Area.

    Automated data collection

    We use cookies when offering our services. A cookie is a small file that is stored on the hard drive of your device when you visit pages from our website. Among other things, these files allow us to combine various requests from our website pages in order to analyse the behaviour of our users.

    We also use cookies from American company Google as part of the “Google Analytics” service. This service allows us to track user activity for the purpose of gathering website usage statistics. Google may provide this information to third parties if legally obliged to do so, or where third parties process the information on Google’s behalf.

    What are your rights?

    Your rights regarding our processing of your personal data are as follows:

    • The right to inspect the processing of your personal data;
    • The right to have that data corrected and/or deleted;
    • The right to object to the use of your data for marketing purposes;
    • The right to object to further processing of your personal data; and
    • The right to request that we transfer your data to another third party.

    Some of these rights can only be exercised in certain cases.

    We keep your data for as long as necessary in order to carry out the purposes for which we collected it. We must also keep your data should it be required in the context of file and duty of care, as evidence, or to further comply with laws and regulations. We will delete your data after the retention periods.

    Security of your data

    Snowplaza.co.uk does its best to ensure the security of the information you share with us. We take every possible measure to prevent unwanted disclosure of data. Should a data breach arise in spite of our precautions, it will be dealt with according to the terms of the GDPR.

    Contact

    For questions or comments, or if you wish to exercise your rights as described in this privacy statement, you can contact us at:
    Snowplaza.co.uk
    Mike Muller
    Keizersgracht 203
    1016 DS Amsterdam


    Contact person: mike.muller@spalder.com Telephone number: +31 (0)20 5218134

    Dutch Data Protection Authority

    We encourage you to contact us with any complaints about the processing of your personal data by Snowplaza.co.uk so we can work together to try to find a solution.

    You also have the right to file a complaint with the Dutch supervisory authority, the Dutch Data Protection Authority.